News

Game Freeze on Start

Posted on Tuesday, July 30, 2019

Good Morning.

Need some assistance with a GC3 after replacing the graphics cards a few months ago (PSU killed my initial one). When attempting to launch GC3 with all of the latest mods, the game attempts to launch but doesn't fully load. It gets stuck on the opening cinematic, then freezes. When changing the pref.ini settings to SkipIntro=1, the game loads the start menu, however none of the buttons on the menu work (the mouse works and the key board works). Tired a couple of different settings in the pref.ini settings, but none of them work. My only assumption is that there is some conflict with the GPU, I upgraded from a 980 ti to a 2070 RTX. Has anyone else experienced issued with RTX graphics cards? 

Below is the debug file and my computer specs:

Intel I-7 6850k on ASUS Maximus V Rampage

64 GB RAM 

EVGA 2070 RTX and EVGA 1660 ti

Windows 10

 

Thank you in advance.

 

 

Debug Message:  Current Time UTC: 07-27-2019 15:25
Debug Message:  Version 3.8, Build #10720, last updated on: 07-26-2019 12:16
Debug Message:  Product Version 22.8.0.3
Debug Message:  Steam Build
Debug Message:  Initializing DLC status
Debug Message:  DLC0_Founders Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC1_MapPack Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC1_5_Registration Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC2_MegaEvents Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC3_Snathi Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC4_PrecursorWorlds Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  EXP1_Mercenaries Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC5_BuildersKit Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC6_RiseoftheTerrans Owned: 1 Installed 0 PathExists: 0 Enabled By Default 1
Debug Message:  DLC7_LostTreasures Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC8_AltarianProphecy Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  EXP2_Crusade Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC10_MechKit Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  EXP3_Intrigue Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC11_StarControlHeroes Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  EXP4_Retribution Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC12_StarControlVillains Owned: 0 Installed 0 PathExists: 0 Enabled By Default 1
Debug Message:  Finished initializing DLC status
Debug Message:  Initializing data directories
Debug Message:  Checking if data bins needs to be rebuilt.
Debug Message:  Loading options binary
Debug Message:  Initialize Prefs
Debug Message:  Checking data binaries
Debug Message:  Loading core binary
Debug Message:  Core XML has been changed: Yes
Debug Message:  Setting core data
Debug Message:  Loading particles binary
Debug Message:  Setting particle data
Debug Message:  Registering types
Debug Message:  Setting data for assets
Debug Message:  Activation successful.
Debug Message:  Checking virtual memory
Debug Message:  Initializing event center
Debug Message:  Checking for valid working directory
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  InitializeResources.
Debug Message:  Initializing Shell
Debug Message:  Initializing Fonts
Debug Message:  RegisterFont: Font with file: BankGthd.ttf, face index: 0, size 18 ALREADY registered, ID of -245753110 with same properties will not be registered separately.
Debug Message:  Initializing Fonts - complete
Debug Message:  Initializing Direct3D
DebugMessage:  Particle Engine Created.
Debug Message:  Adding DXSAS clean up function
Debug Message:  Initializing device
Debug Message:  DrawManager InitializeDevice
Debug Message:  Creating renderer
Debug Message:  Initializing Direct3D 11 Renderer
Debug Message:  Creating FBX animation core
Debug Message:  Enumerating device settings
Debug Message:  CD3D11RendererSettings::Enumerate: Preferred adapter is 0
Debug Message:  CD3D11RendererSettings::Enumerate: Creating DXGI 1.1 factory
Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating adapters
Debug Message:  CD3D11RendererSettings::Enumerate: adapter enumerated
Debug Message:  CD3D11RendererSettings::Enumerate: Adapter 0
Debug Message:  CD3D11RendererSettings::Enumerate: Description: NVIDIA GeForce RTX 2070
Debug Message:  CD3D11RendererSettings::Enumerate: Vender ID: 0x10de (4318)
Debug Message:  CD3D11RendererSettings::Enumerate: Device ID: 0x1f07 (7943)
Debug Message:  CD3D11RendererSettings::Enumerate: SettingsLevel: 3
Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated Video Mem: 8421113856 bytes
Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated System Mem: 0 bytes
Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 0
Debug Message:  CD3D11RendererSettings::Enumerate: 246 display modes found for adapter 0, output 0
Debug Message:  CD3D11RendererSettings::Enumerate: adapter enumerated
Debug Message:  CD3D11RendererSettings::Enumerate: Adapter 1
Debug Message:  CD3D11RendererSettings::Enumerate: Description: NVIDIA GeForce GTX 1660 Ti
Debug Message:  CD3D11RendererSettings::Enumerate: Vender ID: 0x10de (4318)
Debug Message:  CD3D11RendererSettings::Enumerate: Device ID: 0x2182 (8578)
Debug Message:  CD3D11RendererSettings::Enumerate: SettingsLevel: 3
Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated Video Mem: 6282018816 bytes
Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated System Mem: 0 bytes
Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 1
Debug Message:  CD3D11RendererSettings::Enumerate: 246 display modes found for adapter 1, output 0
Debug Message:  CD3D11RendererSettings::Enumerate: adapter enumerated
Debug Message:  CD3D11RendererSettings::Enumerate: Adapter 2
Debug Message:  CD3D11RendererSettings::Enumerate: Description: Microsoft Basic Render Driver
Debug Message:  CD3D11RendererSettings::Enumerate: Vender ID: 0x1414 (5140)
Debug Message:  CD3D11RendererSettings::Enumerate: Device ID: 0x8c (140)
Debug Message:  CD3D11RendererSettings::Enumerate: SettingsLevel: 3
Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated Video Mem: 0 bytes
Debug Message:  CD3D11RendererSettings::Enumerate: Dedicated System Mem: 0 bytes
Debug Message:  CD3D11RendererSettings::Enumerate: Enumerating outputs for adapter 2
Debug Message:  Selected Adapter Description:
Debug Message:  Description: NVIDIA GeForce RTX 2070
Debug Message:  Vender ID: 10de (4318)
Debug Message:  Device ID: 1f07 (7943)
Debug Message:  Choosing initial renderer settings
Debug Message:  Setting resolution to 2560 x 1440
Debug Message:  Initializing Renderer APIs
Debug Message:  (CD3D11Renderer) Initializing driver
Debug Message:  CreateDeviceAndSwapChain
Debug Message:  DirectX Feature Level: DirectX 11.0
Debug Message:  Device SUPPORTS raw and structured buffers
Debug Message:  Initializing 2d screen space effect
Debug Message:  Device is now ready
Debug Message:  Registering text renderer icons
Debug Message:  Creating SDF animation core
Debug Message:  FXManager, FXElement size: 720 bytes
Debug Message:  Shell initialization complete
Debug Message:  Shell Initialized
Debug Message:  CGalCiv3Shell::RequestInitializationState from: Invalid to: Uninitialized
Debug Message:  Loading texture atlas 0
Debug Message:  LoadTextureAtlasIndexFromMem: LOADING TEXTURE ATLAS FILE: c:\program files (x86)\steam\steamapps\common\Galactic Civilizations III\Screens\Atlas\Atlas.dxatlas
Debug Message:  LoadTextureAtlasIndexFromMem: SUCCESSFULLY LOADED c:\program files (x86)\steam\steamapps\common\Galactic Civilizations III\Screens\Atlas\Atlas.dxatlas
Debug Message:  Finished loading texture atlas 0
Debug Message:  ***** Initializing Game *****
Debug Message:  Timer Frequency is 0 989680
Debug Message:  CGalCiv3Shell::RequestInitializationState from: Uninitialized to: Initialized
Debug Message:  Creating anchor win
Debug Message:  Create popup manager
Debug Message:  Initializing Sound
Debug Message:  Initializing bink
Debug Message:  Initializing bink threads
Debug Message:  Initializing bink sound
Debug Message:  Initializing bink resources
Debug Message:  Initializing bink effect
Debug Message:  CInfluenceSystem::CInfluenceSystem size_influenceMapActual 5308416 size_influenceMapCache 5308416 size_lastTurnOwningPlayerIndex 1327104 size_prevOwningPlayerIndex 1327104 size_owningPlayerIndex 1327104 size_isSectorChanged 20736 size_numOwnedTiles 480 size_influnceMapAll
Debug Message:  Game XML has been changed: Yes
Debug Message:  CGalCiv3Shell::RequestInitializationState from: Initialized to: LoadingContinentTextures
Debug Message:  Creating initial screens
Debug Message:  Create setup screens.
Debug Message:  Creating remaining screens
Debug Message:  Set mouse
Debug Message:  Set update timer
Debug Message:  TachyonSystem: Starting initialization
Debug Message:  TachyonSystem: Initialization successful
Debug Message:  TachyonSystem: Starting authentication request
Debug Message:  TachyonSystem: Successfully retrieved cached authentication response
Debug Message:  TachyonSystem: Starting encrypted app ticket request
Debug Message:  LoadTextureAtlasIndexFromMem: LOADING TEXTURE ATLAS FILE: c:\program files (x86)\steam\steamapps\common\Galactic Civilizations III\Gfx\planets\generic_heightmaps\Atlas.dxatlas
Debug Message:  LoadTextureAtlasIndexFromMem: SUCCESSFULLY LOADED c:\program files (x86)\steam\steamapps\common\Galactic Civilizations III\Gfx\planets\generic_heightmaps\Atlas.dxatlas
Debug Message:  TachyonSystem: Successfully retrieved encrypted app ticket response
Debug Message:  LoadTextureAtlasIndexFromMem: LOADING TEXTURE ATLAS FILE: c:\program files (x86)\steam\steamapps\common\Galactic Civilizations III\Gfx\planets\custom_heightmaps\Atlas.dxatlas
Debug Message:  LoadTextureAtlasIndexFromMem: SUCCESSFULLY LOADED c:\program files (x86)\steam\steamapps\common\Galactic Civilizations III\Gfx\planets\custom_heightmaps\Atlas.dxatlas
Debug Message:  LoadTextureAtlasIndexFromMem: LOADING TEXTURE ATLAS FILE: c:\program files (x86)\steam\steamapps\common\Galactic Civilizations III\Gfx\planets\custom_base_heightmaps\Atlas.dxatlas
Debug Message:  LoadTextureAtlasIndexFromMem: SUCCESSFULLY LOADED c:\program files (x86)\steam\steamapps\common\Galactic Civilizations III\Gfx\planets\custom_base_heightmaps\Atlas.dxatlas
Debug Message:  CInitializationGfxListener::OnLoadContinentsTextureTailA
Debug Message:  CInitializationGfxListener::OnLoadContinentsTextureTailB - All continent per-pixel data is now available
Debug Message:  Popup Manager Update: Unhiding TitleWnd
Debug Message:  Response: 0|1|21|950
Debug Message:  TachyonSystem: Starting authentication request
Debug Message:  CInitializationListener::OnSetContinentsPerPixelDataTail
Debug Message:  CGalCiv3Shell::RequestInitializationState from: LoadingContinentTextures to: CreatingContinentData
Debug Message:  CInitializationGfxListener::OnCreatingContinentsTail
Debug Message:  TachyonSystem: Successfully retrieved authentication response
Debug Message:  TachyonSystem: Starting profile request
Debug Message:  TachyonSystem: Successfully retrieved server identity response
Debug Message:  TachyonSystem: Server identity response successful (build: 2019-06-07 16:29:13 Developmental, identity: ashesescalation-api-tachyon.stardock.net, url: galciv3-api-tachyon.stardock.net)
Debug Message:  TachyonSystem: Successfully retrieved profile response
Debug Message:  TachyonSystem: Profile response successful (emailValidated: 3, emailUISuppressed: 0)