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Fails to load

Posted on Monday, October 31, 2016

I just purchased GalCiv3 and it will not load. Problem as follows: Program will display the splash screen then switch to a blank black screen and that is it. Program is unresponsive in Task manager.

I have run the default troubleshooting tree and responded to my ticket #KXS-807-51994

  PC as follows: i7-4700mq 2.4GHz 8MB ram 64 bit win 8.1 OS NVIDIA GeForce GTX 765M Graphics 

Actions taken:

I run as an administrator

clean install of program 

clean install of NVIDA drivers

update onbord GFX drivers

set the Prefs to low res

Run in High performance mode

Force the program to use the NVIDA card

verified program files 

vcredist_x64 program

ran DXsetup program

And other stuff I am forgetting to list. Any ideas?