News

Cannot launch game

Posted on Friday, September 11, 2015

I was able to briefly play the pre-release version of this game, before deciding that I would rather wait for the full release.

 

Unfortunately, I am now unable to launch the game; doing so causes a 'waiting' icon as if the game is about to launch, but nothing happens. The GalCiv3 process is briefly visible in the task window.

I have tried everything in the troubleshooting forum, both with the current stable game version and the beta opt-in version. I sent a support ticket with my system information last Friday, and have not heard back at all.

 

System Specifications...

NVIDIA GeForce GTX 660M

64-bit Windows 7

i7-2670QM CPU @ 2.20 GHz

 

I have seen numerous other users with this problem, but have found no tenable options (in fact, several guides involve downloading suspicious software, which may indicate how persistent this problem is).