Hello,
I'm hoping someone from Stardock will read this. I purchased Galactic Civ 3 some time ago on steam but still haven't been able to to start it. Went through the steps suggested by stardock to fix the problem, nothing worked. In the end I gave up and submitted a ticket along with the file stardock's support tool generated. Didn't get an answer so submitted a new one. Its been a week and still no answer, not even an automated message to let me know the ticket was received. Checked my spam folder but nothing. I'm fairly patient but at the very least an email acknowledging my ticket would have been nice, is anyone looking into customers' problems or am I just being ignored here? My ticket number is LMK-546-66729.