News

Game Won't Launch (Steam)

Posted on Friday, May 15, 2015

I'm having an issue launching the game.... specifically it won't launch at all via Steam.

I downloaded the game yesterday a few hours before release, but never started it.  Later, it went through the release updating.  However, when I try to start the game, it says 'Preparing to Launch - Step 1 of 1' in the Steam dialog box (normal behavior for most games I've played), and then that disappears and nothing happens.  If I try again, I get the spinning windows circle on my mouse tooltip that indicates the system is processing, but after a second that goes away, and nothing happens.

Steps I've take thus far...

- Restarted - didn't fix it

- Deleted local game content and reinstalled - didn't fix it, same behavior.

- Verified integrity of local game cache

 

Not sure what to try next, and I don't have any problems running any other game on my system.  Specs:

 

Time of this report: 5/15/2015, 13:56:54
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r9.150322-1500)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X58A-UD3R
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz (8 CPUs), ~3.2GHz
Memory: 24576MB RAM
Available OS Memory: 24574MB RAM
Page File: 5156MB used, 23001MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.17415 64bit Unicode

Card name: NVIDIA GeForce GTX 570 (two of em)
Manufacturer: NVIDIA