Access to the screen to allow download of "Images"

I have tried to load an avatar and have gotten this message. I cannot make this message go away (it seems stuck) so that I can access a screen to try again as it suggests. Am I doing something wrong?

The Upload Object has not loaded properly. Your browser may be preventing it from loading. (Macromedia Flash v9.0.28 or greater is required.)

Avatar

Select a *.JPG (.jpg), *.PNG (.png) file no larger than 100 x 100. Maximum filesize is 40 kb.

 

 

The Upload Object has not loaded properly. Your browser may be preventing it from loading. (Macromedia Flash v9.0.28 or greater is required.)

Personal

Select a *.JPG (.jpg), *.PNG (.png) file no larger than 150 x 150. Maximum filesize is 100 kb.

 

 

The Upload Object has not loaded properly. Your browser may be preventing it from loading. (Macromedia Flash v9.0.28 or greater is required.)

Desktop

Select a *.JPG (.jpg), *.PNG (.png) file no larger than 3000 x 3000. Maximum filesize is 750 kb.