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Unhandled exception when starting support tool

Posted on Friday, January 23, 2015

I have run the Support Tool successfully in the past.  

Starting yesterday, when I click "Generate Logs"   I get an Unhandled Exception Error:

details:  

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Stardock_Support_Tool.Tools..cctor()

 

and the support tool does not seem to ever finish.

Any ideas?

I have notified Brad Ather at Stardock support.