News

Starting GC3 crashes and removes disk from Win7 !!!

Posted on Thursday, November 20, 2014

PROBLEM DESCRIPTION

Have downloaded GC3 from steam today.

Installed on disk E under steam app.

Launched, I get the splash screen with the Drengin and Launching......... minutes long.

Then an error appears "GalCiv3.exe has stopped working" and I can only close it.

At that point I'm back to desktop and have also found that the whole physical E disk disappers (not even on HW list) and gets back only with an HW restart (shutdown). OS doesn't list HW errors and SMART is ok.

 

SOLUTIONS ALREADY TRIED

  1. completely reinstalled GC3 - nope
  2. tried another steam application - works fine
  3. tried installing the fonts - nope
  4. updated bios - nope

 

HW-SW

  • AMD Phenom quad core
  • 8GB RAM
  • MB ASUS M5A97 R2.0
  • 2 x 250GB SATA-I (C & E)
  • NVIDIA GT9500 1GB
  • Win 7 Pro - 64 latest fixes

Hope someone at Stardock can help.