News

esupprot site & ticket submission annoyances

Posted on Monday, July 14, 2014

When submitting a ticket:

* Either move the "Knowledgebase suggestions" to under the add files section, or make it collapsible. Scrolling through 10 pages of suggestions to add files is excessive. TBH, a knowledge-base section for alpha submissions is a bit ahead of itself...

* Submission errors retain text entered, but do not show that they have either retained the files selected for submission, or that they were successfully uploaded.

 

TY